Logistics Support Coordinator

Position Summary: This role is the external facing, key gateway into the Logistics department and provides the communication link between the various Logistics teams in the RSC.  Provides administrative assistance to Support Supervisor, Logistics Management team and Logistics department as necessary.  Administrative duties include but are not limited to running and adapting reports, completing assigned projects, performing administrative and data entry work with the use of various software programs.  Also, ordering supplies and facilitating internal and external customer requests to the appropriate Logistics team.

Key Accountabilities:
•    Assist in creating procedures and work instructions
•    Assist in developing corrective actions(8D) for both internal and external customers, based on root cause to reduce defect occurrences
•    Facilitate internal audits on key processes  
•    Responsible for running/creating reports. (Weekly, daily, as needed.) 
•    Responsible for purchasing/warehouse office needs
•    Time tracking and reporting for Logistics Support Group
•    Listening to the voice of the customer to meet their requirements Support
•    Investigate missing part orders to avoid future ICM’s.
•    Assist with investigation of lost inbound orders and late inbound PO’s  
•    Keeping up to date with corporate policies and procedures and implementing as needed within the warehouse
•    Responsible for creating, reviewing and updating Logistic departmental procedures and work instructions
•    Assists the leads creating and coordinating 5s practices
•    Track and report annual cycle counts based on the required end date
•    Report and analyze cycle count discrepancies and other relevant data
•    Physical Inventory/manual adjustments check for accuracy
•    Customer Support with expedite requests from Support Group Inbox
•    Customer Support 3rd Party Drop Shipments.
o    Help support Group Inbox requests from Regional Contact Center and the Sales Support Groups
•    Proficient in SAP use
•    Knowledgeable in WMS
•    Proficient to above level knowledge of Excel, Word, Power Point a must
•    Good communication and collaboration skills to build interdepartmental and customer relationships
•    Familiar with the use of lean methodologies
•    Cross Train with team members on system issues and fault recovery
•    Support OPEX related initiatives to promote Continuous Improvement Projects
•    Utilize OPEX tools for process improvements within your daily work as well as within the functions of the shop floor areas

Knowledge & Skills: 

•    Professional customer orientated communication skills
•    Minimum 2 years secretarial/administrative office related experience preferred
•    Strong experience with Excel, MS Word and PowerPoint, Outlook.
•    Knowledge of SAP/ERP, Warehouse Management systems preferred.
•    Knowledge of German or Spanish a plus.
•    SQL Reporting experience preferred
•    Light lifting.

Benefits:

Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

Festo is an equal opportunity employer.  We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.