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Festo inspires people and organizations around the world with innovative solutions for industrial automation. We are an independent family business and offer more than 20,000 employees the opportunity to take bold steps, realize their ideas, and take on responsibility. As a team, we grow by tackling challenges together and we welcome everyone who wants to move the world with us.

Automated Warehouse Systems Support Technician

AdCode:  13752
City:  Mason
Custom Field 3: 
Custom Field 4:  Full Time
Custom Field 2:  Supply Chain Management & Logistics
Company:  Festo Corporation

Job Summary: The ASRS Technician provides maintenance and operational support for the Automated Storage/Retrieval System (ASRS) and ancillary equipment.  This includes timely completion of preventative, corrective and emergency system troubleshooting under the direction of management.

 

Key Accountabilities:

  • System administration of the ASRS application/environment.
  • Maintain regular (daily/ weekly / monthly) system monitoring and checks logs.
  • System Performance Monitoring on System Application Level (PRODIS, WVS, WSS, MFC, OPM, LBS).
  • Conduct and log root cause analysis - fault finding and diagnosis (e.g. De-bugging) when problems arise.
  • Fault recovery and resolution. (Incident Management).
  • Provide technical support for the operations teams.
  • Report generation and statistical/trend analysis.
  • Ensure system is working at optimal capacity.
  • System monitoring (order flow, picking performance, material flow).
  • Coordinate with third parties when system troubleshooting is necessary (E.g. Hewlett-Packard, Witron, etc.).
  • Assist with Software up-grades from internal and external vendors.
  • Train end users as necessary.
  • Monitoring of the EDI interface between the ASRS and SAP.
  • Other duties assigned by management

 

Knowledege & Skills: 

  • Equivalent experience and/or degree in Computer Science or Information Technology
  • Experience with system applications and architecture (especially warehousing applications) in a network environment
  • Analytical nature and able to problem solve
  • Able to prioritize multiple tasks and work load
  • Practical attitude and ability to learn new skills and tasks
  • Good verbal and written communication skills
  • Familiarity with Windows Operating System
  • Proficient with Office Products – Word, Excel etc..
  • Familiarity with Remote Access Tools – E.g. Windows Remote Desktop, PC Anywhere, VNC
  • Experience with database structures (E.g. – Oracle, MS Access, MS SQL server)
  • Preferred: Object Orientated Programming Language – E.g. C++, JAVA, .NET
  • Preferred: Rapid Application Development tool or GUI orientated language – E.g. Visual Basic

 

Your benefits at a glance:

We look forward to your application and to getting to know you!


Nearest Major Market: Cincinnati

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