Global Key Account Manager (AMI) - Detroit/Midwest

Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs.  For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge, and education.

At Festo, we hire people who continuously live our five core Values:

• We are Ambitious
• We are Determined
• We are Visionary
• We Value Each Other
• We are Dependable

Summary of job contents: To grow and develop new and existing target customer business, achieving stronger market position for Festo and reaching agreed upon financial targets.  This person defines the longer-term organizational goals, builds the customer relationship along with supporting machine builders and helps to identify new opportunities.  The GKAM is responsible for complex relationship development with the highest value customers while achieving sales and account milestones.  Milestones can be based on sales turnover, account penetration, project discovery and implementation along with other measures. The goal of the GKAM is to develop the target customer into a customer that specifies Festo as their preferred automation partner.

Key accountabilities:

• This global position includes global key account management and travel.
• Creation of detailed, mid-range account strategies in agreement with the customer.
• Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
• Planning of activities necessary to achieve sales objectives.
• Identify and win projects based on excellent automation competence.
• International cooperation and collaboration.
• Achieve development milestones with designated customers.
• Ensure satisfactory levels of customer satisfaction with designated customers.
• Effective performance of sales meetings with customers to identify needs and gain customer acceptance of Festo’s products and solutions.
• Understanding and proactively communicating the organizational structure of the customer.  Building relationships with key decision makers and understanding the decision-making processes and requirements of customers. The goal being to gain influence at highest management levels.
• Supports the definition and marketing of customer solutions as input for the product development process.
• Initiates and leads process improvements to develop key accounts in a more efficient and effective way e.g. through capacity planning in SAP.

Required Experience:

• University Degree (engineering and/ or business studies; electrical engineering advantageous)
• 5 Years’ Experience
• Fluent English
• MS-Office, CRM-tools knowledge SFA, SAP
• Communication skills
• Negotiating skills
• Winning complex sales
• Management of sales processes, Key Account management
• Experience in project management methods is advantageous
• Experience in industrial B2B sales
• Makes consequent and timely decisions. Stands up for own decisions and actions.
• Delivers results on time and in an efficient way avoiding over engineering tasks. Continuously promotes the implementation.
• Understands the needs of internal and external customers and keeps them in mind when taking actions. Delivers work in required quality to meet the customers’ expectations.
• Works in partnership with others in their own team and across teams, builds trusting relationships striving for solutions which are beneficial for all.
• Looks for improvements and strives to keep the complete picture in mind when approaching tasks.
• Is open to change and adapts to new conditions. Shows the willingness and the ability to continuously learn and improve.
• Builds up employees by coaching and developing people and teams. Empowers and trains them by strengthening their capabilities and delegating adequate tasks.
• Serves as a role model and thereby inspires and motivates people to go the extra mile. Offers guidance and direction.  
• Not only understands the current business but puts it into a global perspective. Shapes the business by having a strategic vision for the future.   

Benefits:

• Festo Corporation offers a robust benefits package, which is designed to help you and your dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, educational assistance and many more. 

You can expect the following with us:

• The good feeling working for a family-owned company with a safe and solid financial basis
• Freedom to explore, innovate and realise your own ideas
• Competitive compensation with attractive perks and other benefits
• Respect and appreciation for each other - regardless of gender, nationality, disability, age and identity
• Lifelong learning with great conditions for individual further development
• Flexible working models depending on the respective workplace for a good balance of work and private life
• Highly modern working environment, infrastructure and communication technologies
• Great family and health services for your well-being

You can find more information about our benefits and Festo as an employer here.

Reference code: 11340